bd989's Privacy Policy

bd989 ("we", "us", or "the platform") provides a reliable online betting and casino service for users in Bangladesh. Protecting your privacy is one of our primary responsibilities.

This privacy policy ("policy") describes in detail what information we collect about you when you use bd989's website, mobile application, and related services, how we use that information, and how we keep it secure.

This policy applies to all individuals who use bd989's services, create an account, make deposits or withdrawals, or visit our website. By continuing to use our services, you agree to the terms of this privacy policy.

Our services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

bd989 uses collected information only for legitimate business purposes. We never sell your information to unauthorized third parties. The main purposes for which we use information are as follows:

• Creating, managing, and securing accounts
• Processing deposits and withdrawals
• Identity verification (KYC) and fraud prevention
• Providing bonuses, promotions, and VIP rewards
• Providing 24/7 customer support in Bengali
• Technical improvement of the platform and enhancing user experience
• Implementing and enforcing responsible gaming policies
• Complying with legal and regulatory obligations
• Supporting applicable audit and reporting processes

We may use your information to provide a personalized gaming experience. However, this is entirely for your benefit and is never used for harmful purposes.

bd989 has adopted industry-standard technical and organizational measures to keep your information secure. Our security infrastructure includes the following elements:

• SSL Encryption: All our data transmissions are secured with 256-bit SSL encryption, ensuring the confidentiality of information between your browser and our servers.
• Secure Servers: All data is stored in encrypted form on secure servers where unauthorized access is prevented.
• Two-Factor Authentication (2FA): Two-factor authentication is available to enhance account security.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Staff Training: All our staff are trained in data privacy protection and have signed confidentiality agreements.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems remain active 24/7.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We are committed to ensuring the highest level of protection, and in the event of any security breach, we will notify you immediately.

bd989 retains your information only for as long as necessary. Our retention policy for different types of information is described below:

• Account Information: For as long as the account is active, and for the applicable legal period after the account is closed.
• Transaction Records: Retained long-term in accordance with financial regulatory requirements.
• Communication History: For as long as necessary to improve customer service and resolve disputes.
• KYC Documents: In accordance with legal requirements, retained for a defined period even after the account is closed.
• Betting Logs: For as long as the account is active and until the final resolution of any dispute.

Due to legal obligations, we may be required to retain certain information even after an account is closed. After the specified period has passed, information will be securely deleted.

bd989 strictly follows a policy of protecting minors. Our services are exclusively for individuals aged 21 or older.

• We do not knowingly collect any information from individuals under the age of 21.
• Age verification is mandatory at the time of account registration.
• If we become aware that a minor has provided us with information, we will immediately close that account and delete the collected information.
• Parents or guardians who wish to inquire about their child's information may contact us.

As bd989 is an international platform, in some cases your information may be processed or stored on international servers. However, all partners who carry out this processing are required to comply with the necessary data protection standards.

Regardless of where data is stored, the protection measures described in this privacy policy will always apply. If you have any questions about international data transfers, please contact our support team.